Dustin M. Gelegonya

Professional Experience

Jelly Labs Limited LC -- Herndon, VA

January 2025 - Present

Founder / Principal Consultant

Architect comprehensive MSP solutions for enterprise clients, developing technology roadmaps that scale with business growth
Conduct strategic technology assessments to identify inefficiencies and implement solutions that eliminate recurring operational issues
Design multi-site network infrastructures using zero-trust principles to enhance security posture

Srk9, LLC -- Arlington, VA

2020 - Present

Founder / Director of Operations / Principal Consultant

Designed and deployed zero-trust network architectures using Cloudflare, ZeroTier, and Tailscale for 15+ client environments
Built multi-site VLAN infrastructures and hybrid cloud solutions that reduced operational overhead by 40%
Developed comprehensive disaster recovery protocols through failure point analysis, achieving 99.9% uptime across client base
Specialized in Cloudflare ecosystem: Zero-Trust security, DNS management, R2 storage, and Workers serverless computing

LuxTechnologies, LLC -- Northampton, PA

2012 - 2020

Founder / Principal Consultant

Built specialized MSP serving small business, hospitality, and automotive sectors with $500K+ annual recurring revenue
Established systematic client relationship management processes that maintained 95%+ client retention rate
Implemented standardized disaster recovery protocols that reduced client downtime incidents by 60%
Developed industry-specific technology solutions addressing unique workflow requirements in hospitality and automotive sectors

DeveloperAssist, LLC -- Boca Raton, FL

2005 - 2009

Founder / CEO / CTO

Founded and led technology services company serving real estate industry with team of 8 developers
Created comprehensive real estate marketing software platform used by 50+ builders and developers
Established documentation systems and SOPs that enabled consistent service delivery across all client projects
Generated $1.2M+ in revenue through strategic analysis of real estate technology gaps and market opportunities

Digital Real Estate, Inc -- Weston, FL

2001 - 2004

IT Manager / Lead

Managed IT infrastructure for multi-location real estate brokerage with 300+ agents across 4 offices
Implemented site-to-site VPN solutions enabling secure communication between branch offices
Deployed scalable communications infrastructure using open-source technologies, reducing operational costs by 35%
Optimized sales cycle workflow systems that improved agent productivity and client response times